REFUND POLICY

LOR PERFUME • LUXURY FRAGRANCE HOUSE

We value every customer experience and aim to ensure satisfaction with every order. Refunds are handled carefully and under specific conditions.

1. Eligibility

Refunds are only available for products that arrive damaged, defective, or significantly different from the order description.

We do not offer refunds for change of mind after delivery.

2. Refund Request Time

Any refund request must be submitted within 3 days of receiving the order.

3. Refund Processing

Once your request is approved, refunds will be processed within 5–10 business days depending on your payment method.

Refunds are issued only after inspection and approval by our support team.
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